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PHA Pet Insurance
1173 Bristol Road South
Northfield
Birmingham B31 2SL
England
Tel: 08456342501
Office Hours: M-F 9-5.30pm
QUESTIONS, COMMENTS, SUGGESTIONS, PRAISE, COMPLAINTS, RECOMMENDATIONS FOR IMPROVEMENTS
:-
If you have a question on any aspect of cover provided by this web
site, we will do our very best to assist you. Before sneding one of the
forms below, please Pet Insurance FAQ page in
case your question has already been posed by another customer.
Should you wish to make suggestions, comments about the service you
have received from our company, or about the web site, these are very welcome
to us and will be used to endeavour to improve the service. Please submit
your message using the forms below, which will be addressed by a member
of the management and acted upon.
We always listen to our clients and we strive to continually improve
our service to you. There is a formal complaints procedure detailed within
your policy wording which you must follow in the unlikely event of a dispute.
Read our
Privacy
Policy.
CLAIMS SERVICE
All claims must be referred to the insurance company directly. We
regret that we will not be able to assist in respect of claims. There are
specialist departments at the insurers' offices to handle claims and you
will be better served by entrusting your claims handling procedure to these
experts.
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